SolarWinds DameWare – Fast And Secure Remote Control
SolarWinds DameWare is part of the SolarWinds Web Help Desk offering. It provides remote control and systems management tools in an easy-to-use package. This enables you to benefit from system and support troubleshooting, no matter where you are. You can therefore reduce time to resolution and broaden support capabilities. Multi-platform remote access means that you can effectively get to the root of IT issues by going directly to the route of the source. You can easily access Mac OS X, Linux, and Windows computers, servers and laptops from a single admin console.
SolarWinds DameWare remote support effectively takes away the barriers that are associated with IT issues. After all, IT problems know no bounds, which is why it is important that troubleshooting IT issues is not only reserved for machines on the network. It also effectively reduces the workload that your IT admins have to deal with. Surely they have enough on their plates without having to make house calls to homeworkers for troubleshooting? This is something you never have to worry about with DameWare, as you will have remote access to reboot systems, view and clear event logs, copy/delete files, start/stop services and processes, and much more. SolarWinds DameWare also has the right admin tools to make sure productivity is not brought to a halt.
If you are interested in DameWare remote support, Kenson Network Engineering Ltd can assist. We provide SolarWinds Web Help Desk Support for customers, including automated email notifications, email tick origination and updating, automated help desk procedures, and much more. For more information, all you need to do is head to our website: https://www.kenson.co.uk. You will find out more about the full support and training we provide. You can also give us a call on +44 (0)1285 647900 to speak to one of our friendly and experienced advisors, who will happily assist in any manner they can.