Telephone call logging and management for organisations with 20 to 1,000 extensions
- Easy to read reports to reduce telephone usage costs
- Near real time display to monitor customer contact areas
- Easy to install. Runs on any Microsoft Windows™ operating system
- Interfaces to all major PABX brands in the UK
- Multi-site application
- Intuitive browser interface
- Ships with BT Business 1 Plan costing
orbi-telxps is an advanced call logging, call accounting and telecom usage management application. This powerful, intuitive software application gives you a tool to reduce your telecom costs and display how efficiently and effectively your organisation is looking after your most important asset; your customers.
The reporting suite available from orbi-telxps has previously only been available to large organisations with large budgets. But as a leader in its field, Nu Technologies has developed a product for small and medium sized organisations to gain the benefit from the years of experience Nu Technologies has in working with some of the world’s largest companies. orbi-telxps has no peer in its class with a reporting suite that is comprehensive, flexible and easy to use through its browser interface.
orbi-telxps rapidly shows how everyone uses the telephone system and how effectively incoming and outgoing calls are handled. Response to incoming calls can be tracked with our large character window displays (pioneered by us, copied by many) and there is no limit to the number of real time views and layouts you can use. A suite of graphical reports detail where costs are incurred and they allow easy identification of problem areas. The reporting suite also includes a full range of self-customisable call list reports and full summarised reports for individuals, departments and the whole organisation.
orbi-telxps will interface with all leading PABX systems.