Cloud computing’s mounting importance and the shift to hybrid IT—migrating some infrastructure services to the cloud, while continuing to maintain some critical services onsite—are evolving norms.
The cloud and hybrid IT are a reality for the majority of organisations today, unlike just a few years ago when they were limited to early adopters. Today, we are in a new era of work—one that is more global, interconnected, and flexible than ever—and organisations of all sizes are implementing cloud computing to better meet the demands of a modernised workforce. At the same time, the benefits of the cloud and hybrid IT introduce greater complexity and technology abstraction, and IT professionals are tasked with devising new and creative methods to monitor and manage this infrastructure in order to deliver the Quality of Service (QoS) end-users expect. All of this means hybrid IT can look drastically different from one organisation to another; however, there are overarching trends worth exploring that paint a portrait of a modern hybrid IT organisation.