We strive on customer satisfaction here at Kenson so we visited Ian Wightman, Group IT Network Director at Trinity Mirror Plc, to find out why he, and the company, have stayed a loyal customer for over 10 years…
Why did you choose Kenson as your supplier?
We have had a good relationship with Kenson for a long time and we see Kenson as a proper engineering company. They have a number of experts in the products and tools that we use and we use Kenson in a number of different areas.
Kenson provide tailored and bespoke training for us so our team get the most out of the tools that are being delivered.
You have been a Kenson customer for over 10 years, why do you continue to use them?
Kenson have always provided our team with the tools they need to be able to visualise the networks properly. They provide the support for those tools, the training and the engineering resource when we need to get the best out of these tools and products.
How have you managed to keep up to date with the latest technologies?
Kenson have kept us up to date with the latest and greatest of the products that we use from them. They provide us with the additional information that helps us develop the management of the network.
Would you recommend Kenson?
Certainly, if you’re looking for this type of expertise from real engineers they’re the right company to go to!